The complexities of organizational management systems in use today can pose challenges in identifying key issues that influence service delivery. For example, healthcare decision makers need to identify those issues that have the greatest impact on their areas of the health agenda among many competing resources and budgets.
Identifying the most relevant issues, through quantifiable and repeatable methods, is the first step in determining if an issue will have a positive or negative impact on a system and if the issue should be analyzed and dealt with via further action.
Peak Research can offer a range of services for quantifiable issue identification, including literature reviews, reviews of Federal, Provincial and organizational service plans, on-line and paper-based surveys and interviews with employees, patients, government and other stakeholders, as the first step in focused decision making.
View a case study of a recent project